Application Engineer Spain

Feb 16, 2021 - Spain - Long term – At will contract

As Application Engineer you are in charge of supporting Sales as the technical expert during the entire selling cycle, notably by analysing the customer needs, designing and validating the best technical offer to the customer.
You support contract review management, Quality coordinator (RMA) and Aftersales management

Based on a specifications sheet supplied by the customer, you study and propose the most efficient technical-economical solutions, using known or new solutions or even innovative solutions, to meet with the customer requirements
You formalize these proposals according to the Group Standards
You strengthen your analyses on results of your own calculation notes using the software tools at your disposal (VFG4, WinGPS,...)
You ensure that products or systems you propose are appropriate and guarantee the security of the persons and goods through the applications studied, using the tools put at your disposal inside the Group
You test, if helpful, the applications in collaboration with the Technical Support Team (SAT team)
You update hydraulic and electrical schematics
You secure the confidentiality of the technical and commercial information put at your disposal.
You work with sales team to follow the contract review on technical features

You make sure that the codification requests are done according to customer requirement (continuous activity)
You formalize the adaptation/development requests which are truly needed (continuous activity)
You participate in development projects, RPP, ECDC, and can take the lead of R2C or DMC
You serve as expert in the Group: participation in meetings, applications reviews, share your experience as application referent (help the other Sales Business Units, Quarterly focus...)
You inform and train your correspondents on technical and commercial features
You help to get the information back when on field with customers
You support the sales team on punctual actions during customers visits, on exhibitions and coordinate the projects at long term
You are in charge of RMA opening and follow-up, with customers and aftermarket departments involved
You are in charge of Aftersales technical support (assisted by Group Aftersales) and aftersales quotes.